PikiPiki is a new ride-hailing app in Uganda that’s making getting around Gulu easier and safer. It connects you with verified boda boda drivers, allowing you to book rides directly from your phone and pay with mobile money.
What Makes PikiPiki Different in Gulu?
Unlike hailing a boda at the Gulu Main Market or near Layibi trading center, PikiPiki offers transparency and accountability. You see the driver’s details, the estimated fare, and the route before you even hop on.
Plus, every ride is tracked, providing an extra layer of security, especially important when traveling around Bardege at night.
How to Download and Install PikiPiki
Getting started with PikiPiki is simple:
- Go to the Google Play Store on your Android phone.
- Search for “PikiPiki Uganda.”
- Tap “Install.”
- Once installed, tap “Open.”
Unfortunately, PikiPiki is currently only available for Android devices. iOS support is coming soon!
How to Book Your First PikiPiki Ride in Gulu
Booking a ride is straightforward:
- Open the PikiPiki app.
- Allow the app to access your location.
- Enter your destination (e.g., Gulu University or Lacor Hospital).
- The app will show you the estimated fare and available drivers.
- Tap “Request PikiPiki.”
- Confirm your pickup location.
A driver will accept your request, and you’ll see their photo, name, and boda boda number. You can track their progress on the map.
How to Pay for Your PikiPiki Ride
PikiPiki makes payments easy with mobile money:
- Before requesting a ride, go to the “Payment” section in the app.
- Link your mobile money account (e.g., MTN Mobile Money or Airtel Money).
- After the ride, the fare will be automatically deducted from your mobile money account.
- You can also pay with cash if you prefer.
Always confirm the fare with the driver before starting your journey, especially if paying with cash.
PikiPiki vs. Street Boda: What’s the Difference?
| Feature | PikiPiki | Street Boda |
| Safety | Verified drivers, ride tracking | Unknown drivers, no tracking |
| Price | Estimated fare upfront | Negotiated fare |
| Payment | Mobile money or cash | Cash only |
| Convenience | Book from your phone | Hail on the street |
| Accountability | Driver ratings and reviews | None |
As you can see, PikiPiki offers several advantages over traditional street bodas, particularly in terms of safety and convenience.
Is PikiPiki Safe to Use, Especially at Night?
PikiPiki prioritizes safety. All drivers are vetted and their information is stored. The app tracks every ride, and you can share your ride details with friends or family.
However, it’s still important to be cautious, especially when traveling alone at night. Avoid sharing too much personal information with the driver and always be aware of your surroundings. If you are going to Pece Stadium for a late game, consider booking a PikiPiki in advance.
How Much Does PikiPiki Cost in Gulu?
PikiPiki’s fares are generally competitive with street bodas. The exact price depends on the distance, time of day, and demand.
You’ll see an estimated fare before you book, so you know exactly what to expect. Mobile money payments also eliminate the need to haggle over the price.
What Happens if I Have a Problem with a PikiPiki Ride?
PikiPiki has a customer support system in place to address any issues. You can contact them through the app or by phone.
If you have a dispute with a driver, be sure to report it to PikiPiki immediately. They will investigate the matter and take appropriate action.
Frequently Asked Questions
Is PikiPiki available on iPhone?
Not yet, PikiPiki is currently only available for Android devices. iOS support is planned for the future.
Can I pay with cash?
Yes, you can pay with cash, but linking your mobile money account is recommended for a seamless experience.
How do I contact PikiPiki support?
You can contact PikiPiki support through the app or by phone. Look for the “Help” or “Contact Us” section in the app’s menu.
Are PikiPiki drivers insured?
PikiPiki requires all drivers to have valid insurance. Check with PikiPiki support for specific insurance details.
How do I become a PikiPiki driver?
Visit the PikiPiki website or contact their office in Gulu to learn about the driver application process.
